Ensure responsible gaming at gb98
gb98 believes that gaming should always be enjoyable and controlled. Here you can learn how to play safely, set your own limits, and get support when you need it.
Player protection and awareness
gb98 is committed to creating a safe and trustworthy gaming environment for players in Bangladesh. Gaming on our platform is a form of entertainment — it is not a source of income or a solution to financial problems.
At gb98, we believe responsible gaming is a shared responsibility — between the platform and the player. That is why we provide all our users with the information and tools they need to manage their experience with awareness.
⚠️ Important: gb98 is for players aged 21 and above only. Use of this platform by minors is strictly prohibited.
Gaming is healthy as long as it stays fun. But when it starts to go out of control, it is important to take the right steps. Below we have laid out gb98's responsible gaming policies, available tools, and ways to get support in detail.
gb98's safe gaming features
Setting deposit limits
Decide in advance how much money you will deposit each day, each week, or each month. Once a limit is set, it cannot be exceeded. This is a simple and effective way to stay in control of your finances.
Time limits and breaks
gb98 gives you the option to take a break for a set period. You can temporarily suspend your account for anywhere from 24 hours to several weeks. During this time, no games or bets can be placed.
Self-exclusion
Choose self-exclusion if you want to step away from gaming for an extended period. With this option, your account will be completely closed for the chosen duration. Your account cannot be reactivated during the self-exclusion period.
Age verification
Age verification is mandatory when opening an account at gb98. Only individuals aged 21 or above can register on this platform. We are always vigilant in protecting minors.
Gaming history review
Monitor your gaming habits regularly. gb98 gives you access to your own betting, win/loss, and spending history, which helps you make informed decisions.
24/7 support
The gb98 support team is by your side at any time for any issue. You can get help in both Bengali and English via live chat or email — day or night, seven days a week.
Recognise the signs of problematic gaming
It is important to recognise in time when gaming is becoming a problem. If you notice the signs below in your life, it is a signal that you may need help.
- You think about stopping but cannot.
- You are spending more than your set budget.
- You are placing bigger bets to try to recover lost money.
- Gaming is affecting your work, family, or relationships.
- You are playing with borrowed money or by dipping into savings.
- You are hiding your gaming from people close to you.
- You feel restless, anxious, or irritable when you cannot play.
If you notice these signs in yourself, do not delay — contact the gb98 support team or activate self-exclusion from your account. Asking for help is a sign of courage.
Build healthy gaming habits
To enjoy gaming at gb98, follow a few simple rules. First, set a budget before you play and never go beyond it. Second, set a time limit for each session. Third, accept losses when they happen — do not place more bets trying to win back lost money.
Remember, gaming is for entertainment. Do not play with money meant for bills, household expenses, or emergency costs. Always spend only an amount that, if lost, will not affect your daily life.
Guide to using gb98's safety tools
You can activate each of the tools below yourself from your account settings. The gb98 support team is always ready to help if you need any assistance.
Deposit limit
Go to account settings and set a daily, weekly, or monthly limit. Once a limit is lowered, it takes effect immediately. There is a 24-hour waiting period to increase the limit.
Session time-out
Set a time limit for continuous gaming. When the set time is up, you will be logged out automatically. This is the simplest way to prevent gaming from eating into time set aside for your family.
Cooling-off period
Choose the cooling-off option if you want to take a break for a specific period. During this time, playing games or making deposits is not possible, but you can still withdraw funds from your account.
Self-exclusion
Activate self-exclusion for a long-term break. With this option, your account will be completely closed for the chosen period. You will not be able to reactivate your account on your own during self-exclusion — you will need to contact the support team to make any change.
Direct support
The gb98 support team is available 24/7 via live chat and email ([email protected]). If you have any concerns about gaming, let us know directly — our team is ready to help in both Bengali and English.
Verifying 21+ age is our responsibility
gb98 strictly verifies age and does not allow anyone under 21 to create an account. Protecting minors from online gaming is our highest priority.
If there are children or minors in your home, make sure they cannot access your gb98 account. Use a PIN or password on your device and keep your account login details secure.
To parents and guardians: Keep parental controls enabled on your devices to keep children away from online gaming. Do not leave your device unattended while logged into your gb98 account.
Key points of gb98's responsible gaming policy
gb98 believes gaming should be fun and safe. That is why every feature built into our platform is designed with players' conscious, controlled, and enjoyable experience in mind.
We never encourage excessive gaming. Our promotions and bonus offers are meant to enrich the player experience, not to create problems. Read the terms and conditions carefully before accepting any bonus.
gb98 continuously improves its systems to detect problematic behaviour early and help affected players in time. SSL encryption and fair play are the foundation of our platform.
Need help? gb98 is always by your side
If you are experiencing any issues with gaming, do not delay — contact us. Via live chat, email, or your account settings, you can take the necessary steps at any time.